Remedies & Members System Overview
What we are building and how it will work.
What we are building
We are creating a members-only knowledge and remedies system that helps people understand which lawful remedies apply to their specific situation, and how to use them correctly.
Rather than static folders of documents, the system guides members to the right information, in the right order, based on what they are facing.
Step 1: A Structured Remedies Library (Foundation) - Phase 1
All remedies are stored in a central system, not as loose documents. Each remedy includes the situation it applies to, the stage it applies at, the organisations involved, clear guidance and steps, cautions or prerequisites, and downloadable templates.
Step 2: Helping Members Find What Applies to Them - Phase 1
Each person’s situation is different. The system allows remedies to be linked together so members can see which remedies are commonly used together, what usually comes first, and what depends on what. This removes guesswork and reduces mistakes.
Step 3: A Guided Case Builder - Phase 2
Members will answer simple questions about their situation. Based on their answers, the system identifies applicable remedies, presents them in a clear sequence, provides a checklist of actions, and generates a personalised pack of documents to download.
Step 4: Optional Ai Intelligent Assistance - Possible - Phase 3 if required
Once everything is structured and tested, an optional intelligent assistant can help interpret plain-language descriptions of situations, suggest remedies from the approved library, and summarise steps. It will never invent advice or replace approved content.
Example of Members Dashboard, once logged in
Members Remedies Library where they will search for advice and next steps
Administrator New Remedy Creation Screen
